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Frequently asked questions

How do I place an order?

Go to the order page, fill in the customer details, choose a file or link, set the required parameters, and submit the form.

Which video sources are supported?

You can upload video files in popular video formats directly from your device.

When does the result appear?

After processing is finished, the administrator adds the result to the order. It then becomes available in the user's account.

Where can I check the order status?

The order status and its history are shown in the account area and in the page of the specific order.

How long are the results available for download?

The processed results remain available for download for 24 hours after they are ready.